How can I cancel my PARK NOW account?

I don’t want to pay the monthly fee anymore. How can I switch my tariff?

You also have the possibility to choose our silver tariff and pay €0,25 transaction costs per parking session. You only pay for the time you’re parked.

Do you want to change your tariff to pay per parking session? Easily switch your membership in 3 simple steps:

  1. Open the PARK NOW app and go to ‘Account’
  2. Go to ‘My membership’ and click on ‘Switch membership’
  3. Select ‘Silver’ and click on ‘Switch membership’ to confirm the tariff change.

How do I deactivate my PARK NOW account?

We are sorry to hear that you want to deactivate your account. Deactivation can easily be done in the app.

Android:

  1. Open the tab “Account”
  2. Click on “Edit profile”
  3. Scroll down and click on “Deactivate Account”
  4. Follow the steps to deactivate your account

iOS:

  1. Open the tab “Account”
  2. Click on your account name (at the top of the screen)
  3. Scroll down and click on “Deactivate Account”
  4. Follow the steps to deactivate your account

Info: Not able to see the deactivation button? We recommend updating your app in the App/Google Play Store.

How do I deactivate my PARK NOW business account?

Do you have a business account? Please contact our helpdesk. They can help you deactivate your account on the last day of the next month.

How can I reactivate my deactivated account at PARK NOW?

Please contact us. We are happy to help you.