FAQ

Background

As of January 1st, the service fee for single transactions in the silver package will increase from 0.25 € to 0.29 €. The monthly subscription fee of 2.99 € in the gold package remains unchanged.

Why is the price per single transaction being increased?

Our costs increase yearly due to inflation. The PARK NOW service fee remained the same during the last years. In addition, PARK NOW continuously invests in the optimization and a more user-friendly design of the parking-app.

The improvements that were implemented in 2020 include the free activation of push reminders for ongoing parking processes, as well as Find & Park: The app function shows where drivers have the best chances of finding a free parking space. Find & Park has been available in Berlin since August and in Hamburg, Cologne and Frankfurt / Main since October. We are working hard to introduce Find & Park in further big cities in Germany.

Is the price increase related to Covid-19? 

No. PARK NOW introduces the price change due to inflation and to continue to work on new innovations that will make the app even better and easier to use.

Why is the price change 0,04 €?

The amount of 0,04 € allows us to compensate for effects of the inflation and to ensure the further development of our app. We try to keep any price change to a minimum. In comparison to the pricing of other parking apps, PARK NOW lies in the midrange.

When will I receive the first invoice with the adjusted service fee?

The price increase is effective as of 01.01.2021 and will therefore be becoming effective on your January invoice for the first time. You will receive the invoice within the first week of February 2021.